EXECUTIVE COUNCIL OF INSURERS

EXECUTIVE COUNCIL OF INSURERS
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai – 400 054

Tel.: 022 – 26106889 / 671 / 980

Fax: 022 – 26106949
Email: inscoun@ecoi.co.in

The Executive Council of Insurers

It has been established under the Insurance Ombudsman Rules 2017. 

It was previously known as Governing Body of Insurance Council (GBIC).

It was set up to facilitate the Institution of Insurance Ombudsman in India and having its Head office in Mumbai.The Executive Council of Insurers consists of eight members and one Chairperson, total 09 members.  

Objective

 The objective is to resolve all complaints relating to Settlement of Claim on the part of Insurance Companies in a cost-effective, efficient, and impartial manner.

Process of Approach

Any dissatisfied customer can approach the Insurance Ombudsman of their region as per the below table in a prescribed manner if he/she doesn’t satisfy with the Claim settlement process. But before approaching to Ombudsman office the customer-first approach to the respective Insurance company’s grievance cell.

The detailed process and format for lodging complaints at the Ombudsman office can be a check on their website. Click here…   

The council have 17 statewide offices in India, covering all major cities as mentioned below table:- 

OFFICE DETAILS

JURISDICTION OF OFFICE




ORISSA

Office of the Insurance Ombudsman,

62, Forest park,

Bhubaneshwar – 751 009.

Tel.: 0674 - 2596461 /2596455

Fax: 0674 - 2596429

Email: bimalokpal.bhubaneswar@ecoi.co.in




MADHYA PRADESH, CHATTISGARH

Office of the Insurance Ombudsman,

Janak Vihar Complex, 2nd Floor,

6, Malviya Nagar, Opp. Airtel Office,

Near New Market,

Bhopal – 462 003.

Tel.: 0755 - 2769201 / 2769202

Fax: 0755 - 2769203

Email: bimalokpal.bhopal@ecoi.co.in




KARNATAKA

Office of the Insurance Ombudsman,

Jeevan Soudha Building,PID No. 57-27-N-19

Ground Floor, 19/19, 24th Main Road,

JP Nagar, Ist Phase,

Bengaluru – 560 078.

Tel.: 080 - 26652048 / 26652049

Email: bimalokpal.bengaluru@ecoi.co.in




GUJRAT, DADRA & NAGAR HAVELI, DAMAN AND DIU

Office of the Insurance Ombudsman,

Jeevan Prakash Building, 6th floor,

Tilak Marg, Relief Road,

Ahmedabad – 380 001.

Tel.: 079 - 25501201/02/05/06

Email: bimalokpal.ahmedabad@ecoi.co.in




PUNJAB, HARYANA, HIMACHAL PRADESH,JAMMU & KASHMIR, CHANDIGARH

Office of the Insurance Ombudsman,

S.C.O. No. 101, 102 & 103, 2nd Floor,

Batra Building, Sector 17 – D,

Chandigarh – 160 017.

Tel.: 0172 - 2706196 / 2706468

Fax: 0172 - 2708274

Email: bimalokpal.chandigarh@ecoi.co.in




TAMIL NADU, PONDICHERRY TOWN AND KARAIKAL

Office of the Insurance Ombudsman,

Fatima Akhtar Court, 4th Floor, 453,

Anna Salai, Teynampet,

CHENNAI – 600 018.

Tel.: 044 - 24333668 / 24335284

Fax: 044 - 24333664

Email: bimalokpal.chennai@ecoi.co.in




DELHI

Office of the Insurance Ombudsman,

2/2 A, Universal Insurance Building,

Asaf Ali Road,

New Delhi – 110 002.

Tel.: 011 - 23232481/23213504

Email: bimalokpal.delhi@ecoi.co.in




ASSAM, MEGHALAYA, MANIPUR, MIZORAM, ARUNACHAL PRADESH, NAGALAND AND TRIPURA


Office of the Insurance Ombudsman,

Jeevan Nivesh, 5th Floor,

Nr. Panbazar over bridge, S.S. Road,

Guwahati – 781001(ASSAM).

Tel.: 0361 - 2632204 / 2602205


Email: bimalokpal.guwahati@ecoi.co.in




ANDHRA PRADESH, TELANGANA, YANAM AND PART OF TERRITORY OF PONDICHERRY



Office of the Insurance Ombudsman,

6-2-46, 1st floor, "Moin Court",

Lane Opp. Saleem Function Palace,

A. C. Guards, Lakdi-Ka-Pool,

Hyderabad - 500 004.

Tel.: 040 - 67504123 / 23312122

Fax: 040 - 23376599

Email: bimalokpal.hyderabad@ecoi.co.in




RAJASTHAN


Office of the Insurance Ombudsman,

Jeevan Nidhi – II Bldg., Gr. Floor,

Bhawani Singh Marg,

Jaipur - 302 005.

Tel.: 0141 - 2740363

Email: Bimalokpal.jaipur@ecoi.co.in




KERALA, LAKSHADWEEP, MAHE(PART OF PONDICHERRY)



Office of the Insurance Ombudsman,

2nd Floor, Pulinat Bldg.,

Opp. Cochin Shipyard, M. G. Road,

Ernakulam - 682 015.

Tel.: 0484 - 2358759 / 2359338

Fax: 0484 - 2359336

Email: bimalokpal.ernakulam@ecoi.co.in




WEST BENGAL, SIKKIM, ANDAMAN & NICOBAR ISLANDS

Office of the Insurance Ombudsman,

Hindustan Bldg. Annexe, 4th Floor,

4, C.R. Avenue,

KOLKATA - 700 072.

Tel.: 033 - 22124339 / 22124340

Fax : 033 - 22124341

Email: bimalokpal.kolkata@ecoi.co.in

DISTRICTS OF UTTAR PRADESH:

LALITPUR, JHANSI, MAHOBA, HAMIRPUR, BANDA, CHITRAKOOT, ALLAHABAD, MIRZAPUR, SONBHADRA, FATEHPUR, PRATAPGARH, JAUNPUR, VARANASI, GAZIPUR, JALAUN, KANPUR, LUCKNOW, UNNAO, SITAPUR, LAKHIMPUR, BAHRAICH, BARABANKI, RAEBARELI, SRAVASTI, GONDA, FAIZABAD, AMETHI, KAUSHAMBI, BALRAMPUR, BASTI, AMBEDKARNAGAR, SULTANPUR, MAHARAJGANJ, SANT KABIR NAGAR, AZAMGARH, KUSHINAGAR, GORAKHPUR, DEORIA, MAU, GHAZIPUR, CHANDAULI, BALIA, SIDHARATHNAGAR

Office of the Insurance Ombudsman,

6th Floor, Jeevan Bhawan, Phase-II,

Nawal Kishore Road, Hazratganj,

Lucknow - 226 001.

Tel.: 0522 - 2231330 / 2231331

Fax: 0522 - 2231310


Email: bimalokpal.lucknow@ecoi.co.in




GOA, MUMBAI METROPOLITAN REGION EXCLUDING NAVI MUMBAI & THANE

Office of the Insurance Ombudsman,

3rd Floor, Jeevan Seva Annexe,

S. V. Road, Santacruz (W),

Mumbai - 400 054.

Tel.: 022 - 26106552 / 26106960

Fax: 022 - 26106052

Email: bimalokpal.mumbai@ecoi.co.in


STATE OF UTTARANCHAL AND FOLLOWING DISTRICTS OF UTTAR PRADESH:


AGRA, ALIGARH, BAREILLY, BIJNOR, BUDAUN, BULANDSHEHAR, ETAH, KANNAUJ, MAINPURI, MATHURA, MEERUT, MORADABAD, ORAIYYA, PILIBHIT, ETAWAH, FARRUKHABAD, FIROZABAD, GAUTAM BUDH NAGAR, GHAZIABAD, HARDOI, SHAHJAHANPUR, HAPUR, SHAMLI, RAMPUR, KASGANJ, SAMBHAL, AMROHA, HATHRAS, KANSHIRAM NAGAR, SAHARANPUR

Office of the Insurance Ombudsman,

Bhagwan Sahai Palace

4th Floor, Main Road,

Naya Bans, Sector 15,

Distt: Gautam Buddh Nagar,

U.P-201301.

Tel.: 0120-2514250 / 2514252 / 2514253

Email: bimalokpal.noida@ecoi.co.in




BIHAR, JHARKHAND

Office of the Insurance Ombudsman,

1st Floor,Kalpana Arcade Building,,

Bazar Samiti Road,

Bahadurpur,

Patna 800 006.

Tel.: 0612-2680952

Email: bimalokpal.patna@ecoi.co.in




MAHARASHTRA, AREA OF NAVI MUMBAI AND THANE EXCLUDING MUMBAI METROPOLITAN REGION

Office of the Insurance Ombudsman,

Jeevan Darshan Bldg., 3rd Floor,

C.T.S. No.s. 195 to 198,

N.C. Kelkar Road, Narayan Peth,

Pune – 411 030.

Tel.: 020-41312555

Email: bimalokpal.pune@ecoi.co.in